What is Complete Protection?

For a low monthly fee on your current Cincinnati Bell bill, plus a one-time equipment fee, the Complete Protection system monitors for break-ins, fire, water leaks and carbon monoxide. In the event an alarm is triggered, you are contacted along with the proper local authorities. Complete Protection provides peace of mind that your family and property are safe.

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What if I currently have a security system and want to switch to Complete Protection?

Switching to Cincinnati Bell Complete Protection is easy. Your system must be working and compatible with Complete Protection Conversions. Non-monitored systems can qualify for a free conversion but REQUIRE a no obligation premise consultation!! If you don't already have fire, water, or carbon monoxide sensors, Cincinnati Bell can install each service for an additional charge.

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What if the Complete Protection package doesn't meet my needs?

Complete Protection should meet the majority of home and business needs. However, you may add elements to the package you select as needed, or you can swap items that are the same prices.

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Is this system hard to use?

No. The Complete Protection system from Cincinnati Bell is easy to use. Some of the options such as fire, water detection, and carbon monoxide detection are always being monitored without any intervention from you. The break-in security part of the system can easily be turned on and off from a keypad and from a remote keychain device (just like your car alarm).

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Will police show up at my door if I accidentally set off the alarm?

Once the alarm is set off, our monitoring agents will call your home or business. If the person who answers can verify with the password that the alarm should not have gone off, the police will not be called. If no one answers or the person who answers cannot supply your password, the police will be dispatched immediately

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Is there a contract involved with Complete Protection services?

Most of the Complete Protection Security Packages do not involve a lengthy term contract. Only the Apartment Package has a 24-month minimum monitoring requirement.

What makes Cincinnati Bell's Complete Protection better than other security systems?

Complete Protection is much more than a security system. It gives you around the clock peace of mind from fire and break-ins all with one easy-to-use system. Our monitoring agents are located in Cincinnati, not in a far off city, so we're familiar with your neighborhood. Plus, we do not lock you into a long-term contract and your charges will be conveniently added to your Cincinnati Bell Telephone phone bill.

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I have pets. Won't they set off the motion sensors?

The Complete Protection technicians have a variety of motion detectors for different environments and conditions and can usually provide a motion detection solution that will be able to ignore your pet while still able to detect human movement.

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What if something goes wrong with the system and I don't know it?

Your keypad shows you that your system is working. Plus, once you have the Complete Protection property monitoring system installed, Cincinnati Bell tests your system randomly. This way, you'll always be assured that the system is working to protect you and your family.

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Will Complete Protection reduce my home or business property insurance?

When you have Complete Protection installed, most insurance companies will reduce your insurance costs by 7-15%.

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How do I order?

Just call (513)565-SAFE or fill out the order form online and a representative will contact you.

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