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Cincinnati Bell Home Phone Calling Services Product Support

Are you looking for product help for calling services? Please select the appropriate section below.



Calling Services: Caller ID


What is Caller ID?

Caller ID lets you select the calls you wish to take by showing the name and number of the caller on a special Caller ID display (sold separately). You'll also know who is calling when you hear your Call Waiting "beep" while you're on the telephone. (Available in most areas.) Caller ID with just Number or Name is also available.


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How does Caller ID work?

Caller ID automatically records the name, telephone number, date and time of incoming local and long distance calls - even the ones you don't answer, or receive when you're away from home. If you don't answer the telephone, the display unit (sold separately) will automatically store the information so that you can retrieve it later. (Refer to your caller ID display unit for specific information on how and what information is displayed)

The Caller ID information will be displayed after the first full ring. If you pick up during the first ring, Caller ID information will not display.

If the words "private" or "anonymous", or a variation displays, your caller has chosen to prevent the display of their calling information. "Out of area" or unavailable indicates the caller is phoning from an area not equipped for Caller ID, such as some businesses and some long distance areas

Caller ID also includes free Anonymous Call Rejection service that allows you to prevent any calls to your residence that are marked private

To block the communication of your name and number to other Enhanced Services users, you can press *67 (Rotary users dial 1167) before dialing the telephone number

If you have Call Waiting, you will hear a short Call Waiting tone when a second call is received. A Caller ID display unit that is equipped for Call Waiting is required. You may experience a short delay between the tone and the display of the Caller ID information. Caller ID for Call Waiting is not available in some areas


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