What is Call Waiting?

Call Waiting lets you answer a second call when you're already on the telephone. A special tone notifies you of another caller when you're on the telephone. Once you hear the special Call Waiting tone, you can either put the first caller on hold and take the other call, alternate between the two callers, or end one call to take the other. If you have voice mail service, the second call will automatically go to your voice mailbox if you choose not to answer.

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How do I respond to a Second Incoming Call?

Put the first call on hold and answer the other call by briefly depressing the receiver button (use the Call Waiting or Flash button if your telephone is equipped).

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How do I end either Call?

Wait for the caller to hang up. Press the receiver button once firmly and release. You will be connected to the other caller. OR Hang up. Your telephone will ring and you will be connected with the person remaining on the line.

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How do I turn off Call Waiting before placing a call?

1. To turn Call Waiting off if you are using a modem, fax machine, or you do not wish to be interrupted by the Call Waiting beep during an important conversation:
2. Listen for the dial tone.
3. Press *70 (Rotary users dial 1170). You will hear two or three short tones, followed by a steady dial tone, meaning Call Waiting has been turned off. Callers will either hear a busy signal, or will be sent to your voice messaging if you have subscribed to that service.
4. Dial the number you want. When you finish your call and hang up, Call Waiting is automatically turned on again.

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