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Cincinnati Bell Local Voice Calling Services Product Support

Are you looking for product help for calling services? Please select the appropriate section below.



Calling Services: Reveal

What is Reveal?

Reveal works with Caller ID to give you the maximum control over all your calls. No more anonymous calls from callers who block their numbers -- even telemarketers. Reveal protects your privacy by screening unwanted calls.

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How Do I Activate Reveal?

  1. Dial *87 to assure that your Anonymous Call Rejection service is turned off. ACR is a free service that comes with your Caller ID service to block all private calls.
  2. Dial *99 (Rotary users dial 1199) to activate Reveal.
  3. You will hear this announcement: "Thank you for activating Reveal from Cincinnati Bell. Now, calls will only be delivered to you if Caller ID information is available."

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How does Reveal work?

  • Someone who has an unidentified number calls you.
  • Reveal tells the caller: "The number you are calling does not accept calls that cannot be identified by Caller ID. Please enter the number you're calling from, including area code, using your telephone's keypad. The party you are calling will then be notified of your call."
  • If the caller enters a phone number, your phone rings and the number appears on your Caller ID display. An asterisk (*) will appear to the left of the caller's name to let you know that Reveal intercepted the call.

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To Activate

  1. Before using Reveal Service for the first time, dial *87 (to be sure that your Anonymous Call Rejection is deactivated).
  2. Dial *99 (Rotary users dial 1199) to activate Reveal Service. You will hear the following announcement: "Thank you for activating Reveal from Cincinnati Bell. Now, calls will only be delivered to you if Caller ID information is available."
  3. Please use *98 if you wish to deactivate Reveal. Cincinnati Bell People You know You Can Rely On For Answers."
  4. When a number is entered as requested, the call will ring your phones and you will see the number the caller chose to identify themselves with on your Caller ID box, after the first ring. Along with the number, you will see the name of the caller if the number entered matches a name in Cincinnati Bell's database. Otherwise, you will see the city & state of the caller, or "Reveal Unknown' will appear if the number entered does not match a known 10-digit phone number. A star will appear to the left of the name to indicate Reveal intercepted the call and that the Caller ID information you are viewing was entered by the caller.

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To Deactivate

Dial *98 (Rotary users dial 1198) to deactivate Reveal Service. You will hear the following announcement: "Reveal from Cincinnati Bell is now deactivated. Unidentified calls will now be allowed to pass through. Please dial *99 if you wish to reactivate Reveal. Thank you for using Cincinnati Bell, People You Know You Can Rely On For Answers."

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