How does Call Return work?

Call Return allows you to press *69 to automatically return the last incoming call that you received, even if the call was not answered or you were on the telephone and heard a Call Waiting tone.

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How do I Return a Call?

1. Pick up the receiver and listen for the dial tone
2. Press *69 (Rotary users dial 1169). You will hear a message telling you the phone number, date and time of the last incoming call. If the last call was from a private number, you will hear a message that the call was marked as private and can not be completed due to FCC rules
3. Press 1 to return a call to the indicated number or hang up if you decide not to return the call at this time. You may press 1 at any point during the announcement to complete Call Return or hang-up to disconnect
4. If the line is busy, Call Return will monitor the line for up to 30 minutes. When both lines are free, you will hear a special ring (two short and one long ring). When you pick up the telephone, your call will be placed for you.

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How would I cancel a Call Return Monitoring a Busy Line?

1. Pick up the receiver and listen for the dial tone
2. Press *89 (Rotary users dial 1189)
3. Listen for a recording that confirms that all of your Call Return requests have been canceled

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