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Life happens, and it happens to your wireless phone. The Wireless Equipment Program covers your wireless device with rapid replacement for In-Warranty or After-Warranty Malfunction, Loss, Theft and Accidental Physical Damage. You can apply for claims from your own living room and even track their status online. For more details including terms and conditions visit http://cincinnatibell.esecuritel.com
Wireless |
No Equipment |
|
|---|---|---|
| Monthly fee | $4.99/month under $250 retail price $5.99/month over $250 retail price |
N/A |
| Coverage for devices eligible for Manufacturer's Warranty |
Replacement device sent by 2-day advanced exchange. $10 processing fee applies. Limit 2 every 12 months | Device must be sent to manufacturer for repair at customer expense. |
| Extended Warranty Repairs | Malfunction after the manufacturer's warranty expires is covered by Insurance. | N/A |
| Devices eligible for Insurance Coverage | Loss, stolen, accidentally damaged, and malfunction after the warranty expires. | N/A |
| Insurance coverage | 40% off tiered retail value. To view deductible for your handset visit http://cincinnatibell.esecuritel.com. Limit 2 every 12 months |
N/A Replacements under 1 year pay full price, over 1 year pay sale price. |
| Can I file a claim or check claim status online? | Yes | N/A |
| Overnight shipping | $15 | N/A |
*Terms & Conditions
* Replaced phones must be returned in the included prepaid mailer or $100 non-return fee will be applied to your bill. If returned phone under an in-warranty claim has customer damage, the standard insurance deductible (40% of tiered retail value) will be applied to your bill. View complete terms and conditions at http://cincinnatibell.esecuritel.com.
Calls to any Cincinnati Bell phone - wireless, home or business - never count against your monthly minutes. Learn More
